Terms of Service

By accessing milliongloballeads.com or engaging Million Global Leads for marketing services, you confirm that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, do not use MGL’s services.

Services

Million Global Leads (MGL) is an AI-powered digital marketing agency providing services exclusively to local service businesses in the United States. MGL’s services include local SEO, Google Business Profile management, website design and development, lead generation, reputation management, social media management, email and SMS marketing, marketing automation, Meta Ads management, and programmatic SEO. The specific deliverables, timelines, and performance targets for each engagement are defined in a separate service agreement executed between MGL and the client.

Eligibility

MGL’s services are available to businesses operating lawfully in the United States. By engaging MGL, you represent that you have the legal authority to enter into a binding agreement on behalf of your business, and that all information provided to MGL is accurate and complete.

Service Agreements

All services commence upon execution of a signed service agreement and receipt of the initial payment. The service agreement defines the scope, deliverables, and pricing for your engagement. These Terms of Service govern the general relationship between MGL and the client and apply in addition to any signed service agreement. In the event of a conflict between these Terms and a service agreement, the service agreement takes precedence for that specific engagement.

Payment Terms

Services are billed monthly in advance on the date specified in your service agreement. MGL accepts payment via credit card, debit card, and ACH transfer through secure third-party payment processors. MGL does not store payment card data. Late payments may result in suspension of active services. Accounts outstanding by more than 14 calendar days may be subject to a collections process. You are responsible for all fees incurred during your active service period, including any fees accrued during a cancellation notice period.

Cancellation

All MGL plans are month-to-month with no long-term contracts. Either party may cancel services with 30 days written notice submitted via email to contact@milliongloballeads.com or through the contact page on this website. You remain responsible for all fees due during the 30-day notice period. Cancellation of services does not entitle the client to a refund of fees already paid.

Refund Policy

MGL maintains a structured refund policy covering all service types, including website design, SEO, Meta Ads management, and programmatic SEO. Refund eligibility is subject to defined time windows and performance conditions. All refund requests must be submitted in writing. For full terms, eligibility conditions, and the refund request process, see our Refund Policy.

Ownership of Assets

All client-specific marketing assets created during an MGL engagement — including websites, landing pages, ad creative, Google Business Profile content, email templates, and CRM workflows — become the property of the client upon full payment of all outstanding fees. MGL retains no ownership of these client-specific deliverables. MGL retains full ownership of its proprietary systems, AI prompt libraries, automation frameworks, campaign templates, internal tools, and methodologies used in service delivery. These are not transferred to the client under any circumstance.

Intellectual Property

The Million Global Leads brand, logo, website content, training materials, and AI-powered campaign frameworks are the intellectual property of Million Global Leads. No part of MGL’s proprietary systems or content may be reproduced, resold, sublicensed, or reverse-engineered without express written permission from MGL. Client-specific deliverables are owned by the client as described in the Ownership of Assets section above.

Confidentiality

Each party agrees to keep confidential any non-public information shared by the other party during the engagement, including business strategy, revenue data, customer lists, campaign performance data, and pricing. Neither party will disclose confidential information to third parties without prior written consent, except where required by law or legal process. This obligation survives the termination of the service engagement.

Client Responsibilities

Successful campaign performance depends on active client cooperation. The client agrees to: provide MGL with timely access to all required platforms, accounts, and login credentials; respond to requests for approvals, feedback, and content within 5 business days; maintain accurate and complete business information across all platforms; and notify MGL of any changes to business operations, service areas, or target markets that may affect campaign strategy. MGL is not responsible for delays, underperformance, or missed deliverables caused by the client’s failure to meet these responsibilities. In such cases, the refund policy does not apply.

Use of AI and Automation

MGL uses artificial intelligence, machine learning tools, and marketing automation platforms in the delivery of its services. These include GoHighLevel for CRM and automation, AI-assisted content generation tools, and proprietary data analysis systems. AI tools are used to optimize campaign performance, produce content drafts, automate follow-up sequences, and identify ranking opportunities. MGL’s team reviews all AI-assisted outputs before delivery to clients. By engaging MGL’s services, you acknowledge and consent to the use of these tools in your campaigns.

Third-Party Platforms

MGL’s services depend in part on third-party platforms including Google, Meta, GoHighLevel, and Vercel. MGL has no control over changes to these platforms, including algorithm updates, policy changes, account suspensions, feature deprecations, or pricing changes. MGL is not liable for disruptions to service or campaign performance caused by third-party platform decisions. MGL will notify active clients of significant platform changes that affect their campaigns as soon as reasonably practicable.

No Guarantee of Results

MGL does not guarantee specific search rankings, lead volumes, call volumes, conversion rates, or revenue outcomes. Digital marketing results depend on factors outside MGL’s control, including Google and Meta algorithm changes, competitive market conditions, client website quality, and local market dynamics. MGL commits to applying industry best practices and data-driven strategy to every engagement. The only performance guarantee applicable to any MGL service is the Programmatic SEO refund condition described in the Refund Policy.

Limitation of Liability

To the maximum extent permitted by applicable law, MGL’s total liability to the client for any claim arising out of or relating to these Terms or any service engagement is limited to the total fees paid by the client to MGL in the 30-day period immediately preceding the event giving rise to the claim. MGL is not liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, loss of data, or loss of business opportunity, even if MGL has been advised of the possibility of such damages.

Indemnification

You agree to indemnify, defend, and hold harmless Million Global Leads, its founder, employees, contractors, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising from your use of MGL’s services, your violation of these Terms, or your infringement of any third-party rights.

Dispute Resolution

In the event of a dispute arising out of or relating to these Terms or any service agreement, both parties agree to first attempt resolution through good-faith negotiation. If the dispute is not resolved within 30 days of written notice from either party, the dispute will be submitted to binding arbitration under the rules of the American Arbitration Association. Arbitration will take place in San Francisco, California. The prevailing party is entitled to recover reasonable legal fees and costs.

Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of law provisions. Any legal action not subject to arbitration will be brought exclusively in the state or federal courts located in San Francisco County, California.

Modifications to These Terms

MGL reserves the right to update these Terms at any time. Updated Terms will be posted to this page with a revised date. Continued use of MGL’s services after updated Terms are posted constitutes acceptance of the revised Terms. MGL will provide reasonable advance notice of material changes to active clients via email.

Contact

For questions about these Terms, contact us at our contact page or by email at contact@milliongloballeads.com.